Collection: Return Policy

We are aware of the challenges associated with selecting personal goods online. Any item may be returned for a complete refund within 30 days after delivery. In the event that the return is due to an error on our part (you received an erroneous or faulty item, etc.), we will additionally cover the cost of return postage. Original shipping costs are not included in refunds, even if they were paid for on the original invoice.
Our main objective is to guarantee your complete satisfaction. Before returning a defective or inaccurate item, please make sure to get in touch with us as soon as possible at newluckythanka@gmail.com.

After delivering your goods to the return shipper, you should anticipate receiving your refund within four weeks; however, you frequently will get your money back sooner. This time frame covers the transit time (5 to 10 business days) for us to get your return from the shipper, the processing time (10–14 business days) for us to receive your return, and the processing time (5 to 10 business days) for your bank to handle our refund request.
After we receive and process the return, we will send you an email with the details of your refund, as per your original order.
Our goal is to assist you.